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= Welcome to the SSA Help Desk = = Book of Knowledge =

General Calendar of Tasks:


 * Month || To Do List ||
 * July || * Finalize details of roll out
 * Revise Roll Out presentation for Hardware and Software
 * Copy and deliver Software Student Scripts to teachers assisting in roll out ||
 * August || * Sort new student computers into homerooms, bag and tag
 * Roll Out
 * Trend scan for summer infections, email students ||
 * September || * Trend scan for infections, email students ||
 * October || * Trend scan for infections, email students ||
 * November || * Trend scan for infections, email students ||
 * December || * Get list of non-returning students for spring semester from Admin, collect computers
 * Get list of new adds for spring semester, build computers and appropriate accounts
 * Trend scan for infections, email students ||
 * January || * Distribute computers to new adds, hold training session
 * Begin AUP collection from registration packets
 * Trend scan for infections, email students ||
 * February || * Continued AUP collection
 * Trend scan for infections, email students ||
 * March || * Finish AUP collection
 * Speak to seniors re: laptop collection, college technology questions
 * Trend scan for infections, email students ||
 * April || * Revise Summer Survival Guide
 * Begin creating tethers for next year
 * Trend scan for infections, email students ||
 * May || * Trend scan for infections, email students
 * Collect Senior Machines, ship and re-image
 * Collect non-returning student machines, ship and re-image
 * Publish Summer Survival Guide, inform students of guide
 * Get list of new summer adds from Administration, build computers and appropriate accounts ||
 * June || * Get list of new summer adds from Administration, build computers and appropriate accounts
 * Complete re-image of returned machines
 * Follow-up on shipped machines
 * Build new teachers' computers
 * Order new cases and SD cards
 * Make tags for new student computers ||